Cultural Misunderstandings With A Client

In this video the Chinese accountant did not understand the Canadian client’s joke. What could you do if you are confused about a client’s comment or request? Do not assume understanding, always clarify.. . Discussion questions:. . 1. What didn’t the new employee understand about the client’s joke?. . 2. In Canada, what should you do if you don’t understand a joke with a client or a colleague?. . 3. Why could it be a problem if you don’t understand a workplace joke in a language and culture that is unfamiliar to you?. . 4. Is there a direct and an indirect way you could find out what something means at work without losing face?. . Having a hard time finding work? Get your resume seen by employers with these 5 tips! https://www.shiftworkplace.co/BeSeenByEmployers